Welcome to Ida Mae Home!
Orders & shipping
How do I return my order?
Please email order@idamaehome.com with your order number, name and reason for returning.
Place the package in an appropriate shipping box and ship to 6790 Corporation Parkway, Fort Worth, Texas. Customers are responsible for return postage shipping cost.
If you have any questions about the return process, please contact our customer service team for assistance at orders@idamaehome.com. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.
All orders can be returned within 30 days.
Once we have received the order return, the refund will be processed within 14 business days.
Can I still change my order?
If you want to change your order, please send us an email to orders@idamaehome.com.
How can I track my order?
Once your order is fulfilled, tracking information will be sent to the email address associated with the order.
Account Info
Do I have to create an account?
No, you don't have to create an account. However, we strongly recommend that you create an account so that you can take advantage of the various benefits it offers. For example, you will be able to access your account easily the next time you visit us, and you will also be able to get personalized recommendations and services tailored to your needs. By creating an account with us, you will be able to make the most out of our services and save time in the future.
How do I change my account password?
If you have forgotten your password, don't worry. You can easily reset it by clicking the 'forgot password' link. Once you click the link, you will receive an email with instructions on how to create a new password. Follow the instructions to set a new password that is secure and easy to remember. Remember to keep your password safe and never share it with anyone.
